Refund and Returns Policy

Acceptance

Stellarastro.com / Acharya DK Bhaskar or representative of this website stands to abide by the terms and conditions stipulated in the Disclaimer to be referred here and it will be deemed that the customer has read the Disclaimer thoroughly and has agreed to abide by the contents envisaged in the said Disclaimer.

Cancellation Physical Items:

An order placed on stellarastro.com can be cancelled by informing to us in writing either by email, chat, or phone. Full amount will be refunded back to the same account used to place order. If the physical product has been shipped or if the product is received by the customer but want to return; cancellation may attract a charge equal to the value of courier charge plus packing charge. Either 7 days after receiving the product or product is damaged intentionally, cancellation period is assumed to be over, and no returning can be done.

Horoscope & Consultation:

Horoscope is prepared based on birth details and hence accurate details should be provided. Once the chart is prepared for delivery either physically in the form of Printout or digitally in word/pdf version, no cancellation could be made. Telephonic consultation order once initiated will not be cancelled and there would not be any refund for the same. However, you may be allowed to talk twice or thrice if you have not consumed your time limit for Talk to Astrologer. Astrology Course: Before pacing order to get enrol in our Professional Astro Course, decide properly if this course suits you best. You may request to change the course or timings, no amount will you lose, instead it will be adjusted. Only the difference in charges you need to pay if any. You can cancel your enrolment even if you have attended class on first date. In this case, you will be charged only Rs. 500/- and the rest amount will be refunded back to you. If you have attended class on second date also, then it will be assumed that you are enjoying the class and satisfied. No refund will be possible after this. We believe in making strong relation with our customer.

Astrology Course:

Before pacing order to get enrol in our Professional Astro Course, decide properly if this course suits you best. You may request to change the course or timings, no amount will you lose, instead it will be adjusted. Only the difference in charges you need to pay if any. You can cancel your enrolment even if you have attended class on first date. In this case, you will be charged only Rs. 500/- and the rest amount will be refunded back to you. If you have attended class on second date also, then it will be assumed that you are enjoying the class and satisfied. No refund will be possible after this. We believe in making strong relation with our customer.