Effective Date: September 1, 2026

Stellar Astro Research Point aims to provide a reliable and convenient delivery experience for customers purchasing physical products through our website.

1. Shipping Coverage

We currently aim to deliver eligible physical products across serviceable locations in India.

Delivery availability may depend on the customer’s PIN code and courier serviceability.

2. Order Processing

Orders are generally processed after successful payment confirmation.

Processing time may vary depending on:

• Product availability
• Order volume
• Product type
• Personalization requirements
• Verification requirements

Personalized products or services may require additional processing time.

3. Delivery Time

Estimated delivery timelines may vary depending on the delivery location, product availability, courier partner, weather, holidays, and other circumstances beyond our reasonable control.

The estimated delivery date shown during checkout or communicated after purchase should be treated as an estimate rather than an absolute guarantee.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout or communicated before order confirmation.

Shipping charges may vary based on product weight, destination, order value, and delivery method.

5. Order Tracking

Where tracking is available, customers may receive tracking information through their registered email address or mobile/WhatsApp contact details.

6. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Name
• House/Building details
• Street/Locality
• City
• State
• PIN code
• Contact number

Delays or additional charges caused by incorrect or incomplete address information may be the customer’s responsibility.

7. Delayed Delivery

Delivery may occasionally be delayed due to circumstances such as:

• Severe weather
• Transportation disruptions
• Courier delays
• Public holidays
• Natural events
• Government restrictions
• Incorrect address information
• Unforeseen operational circumstances

We will make reasonable efforts to assist customers in such situations.

8. Damaged Package

If your package appears damaged at the time of delivery, please document the condition and contact us promptly with photographs/videos and your order details.

9. Digital Products & Online Services

Digital products, online courses, horoscope reports, and astrology services may be delivered electronically rather than through physical shipping.

The applicable delivery method will depend on the product or service purchased.

10. Shipping Contact

For shipping and order-related assistance:

Stellar Astro Research Point
108, Dariyapur, Sonepur,
Saran – 841101, India

WhatsApp/Contact: 8709828189
Order Email: order@stellarastro.com